
Transparent, competitive pricing with no hidden fees. Every quote is based on your rug's size, fiber, and condition — and free pick-up & delivery is always included.
Our pricing is based on the size, type, and condition of your rug. Contact us for a free, no-obligation estimate. We price-match and offer free pick-up and delivery.
We tell you which tier your rug falls into when we assess it, before the price is set.
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Our estimator prices your rug in about fifteen seconds using the rates on this page.
Rates are starting prices. Knot density, dye stability, prior repairs, and existing damage can move the final number, and we price-match any comparable Greenville specialist. Restoration and repair work is quoted case by case after inspection. Every price is confirmed in writing and approved by you before work begins.
Our quoted price is all-inclusive — no hidden fees or surprise add-ons. Every cleaning order includes:
Pricing for restoration and repair work is assessed on a case-by-case basis. Visit the relevant service page or contact us for a free estimate.
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Every rug is different. Contact us for an accurate quote based on your specific rug.
Usually five to seven business days for cleaning. A rug can't be rushed — controlled drying is the slowest stage and the one most worth not hurrying, because a rug put away damp grows mildew in the foundation where you won't see it until it smells. Repairs add time depending on the work.
No. We'll arrange a window that suits you, and if you'd rather leave the rug somewhere accessible that's fine too. You'll get the assessment and the price before any work starts.
It depends on size, construction and condition, and we won't quote a firm number before seeing the rug — a price given sight unseen on a hand-knotted piece is a guess. The assessment is free and there's no obligation to go ahead.
Usually, but it depends how long it sat and how deep it went. Urine salts crystallise in the foundation, which is why the smell returns after surface cleaning — they have to be flushed out, not masked. Severe or repeated saturation can permanently affect dyes, and we'll tell you that up front rather than after.
That's exactly what we test for before any water touches the rug. Some older pieces and some synthetic reds are unstable, and those get a different method — lower temperature, shorter immersion, sometimes no immersion at all.
Often yes, and often it needs it most. Age isn't the problem — a weak foundation is. We assess the structure first, and if a rug needs stabilising before washing we'll say so rather than risk it coming apart in the wash.
No, and nobody should. A rug cleaned where it lies is a rug cleaned on one side only. Soil sits at the base of the pile and comes out through the back, which means the rug has to be lifted, flushed and dried under control.
Send a few details and a photo if you have one. We’ll come back with an estimate and a pick-up window, usually within one business day. The quote is free and the final price is set only after we’ve seen the rug in person.